Frequently Asked Questions & Important Information

Naturopathy is a holistic whole medical system which combines theory and practice, and uses an array of natural therapies to support healing and maintain health.

Naturopathy is founded on the six following principles:

  • First do no harm
  • The healing power of nature 
  • Identify and treat the cause
  • Doctor as teacher
  • Treat the whole person
  • Prevention is the best cure

Naturopaths aim to treat the underlying causes of illness and dis-ease. The core principle of “the healing power of nature” guides naturopath’s in their use of nutrition, dietary and lifestyle advice, herbal medicine and flower essences. 

Anyone wanting to take control of their health, in order to achieve optimal wellbeing.
Naturopaths treat a wide range of conditions such as:

  • Gut health (IBS, IBD, leaky gut, constipation, diarrhoea etc.)
  • Sleep problems (insomnia, difficulty falling asleep etc.)
  • Hormonal imbalances
  • Immune dysfunction (frequent colds & flus)
  • Fertility & preconception care (for both partners)
  • Reproductive disorders (PMS, PCOS, endometriosis etc.)
  • Skin conditions (psoriasis, rosacea, eczema, acne etc.)
  • Diet & weight management
  • Endocrine disorders (diabetes, adrenal fatigue, hypo/hyperthyroidism etc.)
  • Stress, anxiety & depression
  • Cardiovascular health (high blood pressure, high cholesterol etc.)
  • Acute & Chronic Pain
  • Cognitive function
  • Urinary health
  • And more!

Yes, naturopaths increasingly embrace evidence based medicine. There is also a growing body of evidence supporting many herbal medicines and nutrients used by naturopaths. These high quality scientific studies can be found on Pubmed and in several other peer reviewed journals. 

Consults are Online via Zoom Video Conference Software (similar to Skype) and they can be done Australia-wide. 

Skin care products are handmade in the Northern Rivers of NSW, and can be shipped Australia-wide. 

The information provided on this website are to be used solely for educational purposes, and is not intended to be used as medical advice. The skin care products sold on this website are not intended to diagnose, treat, or cure any conditions and should be used with caution.

Please read each product ingredient carefully and use your own wisdom and knowledge on allergies and sensitivities before using. Feel free to email me, or make an appointment to discuss any health concerns you may have, or seek advice from a medical professional such as your GP.

If you have any concerns about the information shared on this website please feel free to contact me so we can discuss it by sending an email to

Some of the products like oils and serums are vegan, however, all the balms and salves are made using Beeswax. Please read each product ingredient before purchasing. 

Please understand that this is a small business that is run alone, and all the skin care products are handmade, please allow extra time to receive them. It could potentially take up to 2 weeks to receive your order.

Unfortunately I cannot receive returns or refunds on purchased skin products due to safety concerns, as they have been sent and opened within someone else’s home.

This is also a small business and I cannot afford to throw away any products that have been returned due to change of mind. 

However, if you receive your item and it is damaged or smashed I will happily refund it or send you a new product. 

Please read every ingredient label thoroughly and know exactly what is in the product before purchasing, to avoid any unwanted skin reactions. The ingredients in my products may change at times due to various reasons, so keep up to date with the ingredient labels!

I cannot refund or do returns on orders if you have a skin reaction to one of the herbs or an essential oil, as this is costly to me as a small business. I ask that all my customers do their due diligence and make sure you are being safe and wise with any product you purchase.

Of course! Please send me an email with what you are wanting and I will do my best to fulfill your request. 

As these skin care products are 100% natural, they contain no artificial additives or preservatives. This means their shelf life isn’t as long as products from a store. These herbal skin care products will generally last for up to 6 months to a year if they are stored in a cool dark place away from any sunlight.

Leave the products tightly capped to prevent any oxidation, and always use clean dry fingers when applying it to your skin to avoid contamination. If you don’t think you will get through the product in time, you can store it in the fridge to prolong the shelf life. 

For an Online consultation or meal plan, you will be required to pay the full consultation fee upfront.

After your booking has been made I will provide you with written confirmation of your purchase and provide my banking details which you can then use to make a direct deposit.

Due to limited appointments, it is a requirement that you provide a minimum of 24 hours notice of a cancellation or reschedule. Last minute cancellations of a pre-booked appointment unfortunately cause significant problems when running a practice. If you give 24 hours notice you will receive a full refund, however if notice is not given within at least 24 hours the full treatment price will be applied

For every last-minute cancellation and missed appointment, there is someone else who needed help but was unable to book an appointment. For this reason I am firm with this cancellation policy. It is unfair of me to try and differentiate reasons and excuse some people but not others. 

Thank you for your understanding. 

If you would like to leave a comment, review or testimonial about my services you can do this by sending an email to or send me a direct message on Instagram. 

I love using your feedback to improve my services, and I will always seek your permission before sharing it across any of my sites.

At Ahimsa Naturopathy, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 

We collect personal identification details (name, email, phone number, mailing address), health information provided during consultations, payment information for transactions, and website usage data to improve our services and communicate with you. Your information is protected through encryption, access controls, and secure storage. We do not sell or trade your data; it is only shared with service providers assisting in our operations or when legally required.

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